Understanding connection points and document flows

You create connection points in ION Desk. Connection points provide the information that ION uses to connect to a product’s message in-box and outbox. At least one connection point must be defined for each product instance that integrates to ION.

For each connection point, you select the BOD documents that can be sent or received by the product instance. These correspond to the BODs that are listed in BODs used in integrations with Optiva.

In an integration between two BOD-enabled products, document flows are set up to define the BODs that flow between the application connection points.

A connection point can be reused multiple times in one or more document flows. You can also create connection points during the modeling of a document flow in the details section of the document flow elements. The connection points that are created during the modeling of a flow are added to the shared list of connection points, and they can be reused.

Some integrations with Optiva use a solution XML file to set up sample connection points and document flows. This file can be imported to ION to provide the basis for connection points and document flows.

See the section on ION Connect Modeling in the Infor ION Desk User Guide - Cloud Edition for additional information about connection points and document flows.