Troubleshooting

Authorize IONAPI and Microsoft Office 365 in RPA Management > Manage > Authorization.
Ensure the RPA version is compatible with the process.
Verify that the device status is connected in unattended mode.
Once Infor LN consumes an invoice (Pdf), if the same invoice is processed for the second time, Infor LN consumes the invoice and gives a validation error message: Supplier invoice number is already used by invoice.