Key points

  • The data must exist in an unread email in the outlook in the configured email folder.
  • The bot reads the email and extracts the key information from the email and creates Return Sales Order in Infor LN.
  • The user can navigate to the Sales Order Intake Workbench (tdsls4601m200) to verify if the Return Sales Order is created and is processed successfully.
  • The user receives ION notification along with an email once the process is completed.