Customer Insights

This widget displays the count of pending invoices and invoice notices that is sent to business partner, in the form of a grid. The data for business partner is based on the status (Overdue, and Turnover). The pending invoices, notices, overdue and total balance amount is displayed for the Overdue option. However, the net and gross values are displayed for the Turnover option.

To view the data in the widget, this data must be set in the Invoice-to Business Partner Open Entries (tfacr2520m000) session:

  • The value in the Balance Amount in Home Currency field must be greater than 0 on the Balance tab.
  • The Document Type field must be set to Credit Note or Sales Invoices on the General tab
  • The Due Date must be earlier than today.
  • The value in the Letter field must be greater than 0 on the Miscellaneous tab.
    Note: This data is applicable only to the Invoice Notices and the Overdue fields in the widget.