Credit Hold

You can place an individual order on credit hold if you have authorization. However, if the customer is on credit hold, you cannot remove an individual order from credit hold using this field.

This field can be updated if the status of the order is Planned, Stopped, or Ordered.

The system automatically selects this field, placing the order on hold, when a record is saved given the following conditions:

  • Customer credit limit is exceeded.
  • Customer is a subordinate customer from whom the Corp Credit is selected, and the corporate customer is on credit hold or the corporate customer credit limit is exceeded.

A customer is not placed on credit hold if the system automatically places an order on credit hold.

If the customer is on credit hold, a problem indicator is displayed on the order header. If the customer is not on credit hold, a check mark is displayed.

See About Credit Hold for more information.