Alert Users of Vendor Interaction - Workflow Event Handler

Use this event handler to automatically notify CloudSuite Industrial users when a new interaction is added using the Vendor Portal Interactions page.

To receive this notification, CloudSuite Industrial users must be subscribed to the SLVendorInteractionAlert publication. The notification can be an external email and/or a message sent to the CloudSuite Industrial Inbox form.

Notification Text

To: sluser
From: portaluser
Subject: Vendor Interaction Text Entered
Body: Vendor vendorname entered text for interaction interactionId: 
interactiontext 
Do not reply to this message via email.  Please use the Vendor Interactions form.			

Variable Information

Variable Description
sluser The CloudSuite Industrial user who subscribes to this alert and who responds to vendor interactions. The user's primary email address (from the Users form) is used.
portaluser The Vendor Portal user who enters the interaction text.
vendorname This is the portal user's vendor name.
interactionId The interaction ID assigned to the interaction on the CloudSuite Industrial Vendor Interactions form.
interactiontext The interaction text entered by the vendor for this interaction.

Associated Event and IDO

The event IdoOnItemInsert for the SLInteractionDetails IDO triggers this notification.

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