Notify Portal SRO Labor Trans Created - Workflow Event Handler
Use this event handler to notify an CloudSuite Industrial customer service representative that a service request order (SRO) labor transaction was submitted by a Reseller Portal user. The event handler also sends a confirmation to the portal user.
To receive this notification, CloudSuite Industrial users must be subscribed to the PortalSROLaborTransactionAlert publication. The notification can be an external email and a message sent to the CloudSuite Industrial Inbox form.
Notification Text
This is the text of the notification that is sent to the CloudSuite Industrial user:
To: sluser Subject: Portal - New SRO Labor Transaction Notification Body: SRO Labor Transaction was entered on the Portal by User portaluser for SRO SROnum, Line SROline, Operation SROoperation, Work Code WorkCode and Hours To Bill HrstoBill.
This is the text of the notification sent to the portal user:
To: portaluser Subject: Request for SRO Labor Transaction Received Body: We received your request to create SRO Labor Transaction for SRO SROnum, Line SROline, Operation SROoperation, Work Code WorkCode and Hours To Bill HrstoBill.
Variable Information
| Variable | Description |
|---|---|
| sluser | The CloudSuite Industrial user who subscribes to this alert. The user's primary email address (from the Users form) is used. |
| portaluser | The Reseller Portal user who enters the transaction. |
| SROnum | The SRO number for which the portal user has submitted the transaction. |
| SROline | The SRO line for which the portal user has submitted the transaction. |
| SROoperation | The SRO operation number for which the portal user has submitted the transaction. |
| WorkCode | The code used to represent the type of work that is being recorded. |
| HrstoBill | The number of hours to be charged for work performed. |
Associated Event and IDO
The event IdoPostInvoke for the FSSROLabors IDO triggers this notification.