KPIs
This section describes the KPIs and the formulas used to calculate the KPIs displayed in the dashboard.
SROS Created
The count of created service orders.
SROS Opened
The count of open service orders.
SROS Closed
The count of closed service orders.
SROS Overdue
The count of service orders that are overdue.
Average Cycle Time (In Days)
The average cycle time in days.