Service Order Details
Use this dashboard to provide a centralized and real-time view of service module status, progress, risks, and key performance metrics. The dashboard integrates the ERP data into insights and provides visibility into payable management trends, vendor performance, procurement effectiveness and reduces dependency on manual reporting.
The users can monitor the complete lifecycle of service order requests from service order creation and assignment to service order completion and closure, key metrics related to service order identification, customer and asset information, service type, current status, created and resolved dates, assigned technicians or resources, SLA targets, service revenue, total cost, and gross margin by consolidating service management data into a single analytical view.
These are the filters in this dashboard:
- Entity
- Site
- Year
- Year/Month
- Customer
- Service Order Number
- Service Order Status
- Service Order Line Status
- Service Order Type
- Service Order Line Type
- Item
- Bill Type
- Partner