Fill Rate Summary Dashboard

Use the fill rate summary dashboard to view overall summary of the order fulfilment process, focusing on shipment completeness and delivery timelines.

The dashboard is used to improve customer satisfaction by ensuring high shipping rates and timely deliveries, monitoring operational efficiency, and identifying performance gaps in shipping processes.

These are the filters in this dashboard:

  • Entity
  • Site
  • Warehouse
  • Year
  • Year/Month
  • Customer
  • Customer Order
  • Customer Order Type
  • Customer Order Status
  • Customer Order Line Status
  • Product Code
  • Item

The data in the fill rate summary dashboard is grouped using two selectors. You can select a value in the Group By 1 option to define the first level grouping and then select a value in the Group By 2 option to perform a second level grouping within each group of the first level.

These are the possible values for the Group By 1 option:

  • Site
  • Warehouse
  • Customer
  • Item
  • Product Code

These are the possible values for the Group By 2 option:

  • Site
  • Warehouse
  • Customer
  • Item
  • Product Code
  • Customer Order

These columns are displayed in the fill rate summary dashboard:

Number of Orders
The count of customer orders in the selected time period.
Ship Complete Orders
The count of orders where all line items are shipped.
Percentage Fill Rate Order
The percentage of orders where all items are shipped.
Number Of On Time Orders
The count of orders that are delivered on or before the due date.
Number Of Orders On Time 2 Days
The count of orders that are delivered within two days of the due date.
Number Of Orders On Time 5 Days
The count of orders that are delivered within five days of the due date.
Percentage Of On Time Orders
The percentage of orders that are delivered on or before the due date.
Percentage Of Orders On Time 2 Days
The percentage of orders that are delivered within two days of the due date.
Percentage Of Orders On Time 5 Days
The percentage of orders that are delivered within five days of the due date.