Analytics Components

The basic components of CSI Analytics are the data warehouse and the dashboards with reports. The data warehouse consists of fact measures, and attributes of the dimensions targeted by the facts.

Reports

CSI Analytics provides reports that display a trend for a single KPI, and reports that allow the user to analyze one or several metrics in a chart or a table. Reports are named according to the displayed KPI and display trend over a month or period.

Dashboards

Dashboards provide a single view of several KPIs that are relevant to a specific business process. They display varied information such as summaries, key trends, comparisons, and exceptions through charts and tables with metrics.

Dashboards consist of different dashlets. A dashlet can be a KPI object, a KPI chart, or a report.

Each dashboard is delivered with a set of filters that you can use to drill into the data presented in the various reports on the dashboard. Filters based on conformed dimensions are shared across dashboards.