Sending a Message (Mobile)

  1. To send a new message, on the Home Page - Service form, select Compose Message to open the Send Message - Service form.
  2. To send a reply or reply all, on the Inbox - Service form, select Reply or Reply All to open the Send Message - Service form.

    The To, Subject, and CC (if applicable) fields are populated by default.

  3. In the To field, select the recipient for your message.
  4. Select Add. The name of the recipient is displayed. Do this for each recipient.
  5. Optionally, select the user who you want to include as a secondary (CC) recipient.
  6. Select Add. The name of the CC recipient is displayed.
  7. Specify a subject line, category, and message.
  8. Optionally, select Save In Sent Items Folder to save a copy of the message.
  9. Select Send.
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