Inserting MailMerge Fields for Contacts in a Word Template

These contact fields are available for use in Mail Merge documents. You cannot paste or type these fields into a template; you must add them using the Mail Merge function in Microsoft Word. 


first_name
middle_initial 
last_name 
suffix 
job_title 
address_1
address_2 
address_3
address_4
city
state
zip 
country
business_phone
mobile_phone
email 
fax
Note: A sample template with the SyteLine mail merge fields is available on our Support Portal. Search for a KB article with the text "MailMerge Email Merge Template". You can use this template as a guideline.

In MS Word 365, these are the steps to add the fields. In other versions of Word, the steps will vary. Refer to the Word documentation for details:

  1. Open a new document.
  2. Under Mailings, you can either click Start Merge Wizard to follow each of the wizard steps, or you can start typing your content and then after selecting a recipient list, click Insert Merge Field to add each merge field to the document.
  3. When done, save the template for use with the Communication Wizard.
Related topics