RMA Amount widget

View the monetary RMA amount that was to be returned during the selected date range, vs. the RMA amount that was not to be returned.Click the graph to show detailed information about specific RMAs: the RMA number, line number, item and net credit.

Drillback: RMA Line Items (from the detail page)

Filter: Select an RMA creation date range (today, 30, 60 or 90 days, 6 or 12 months).

Calculations: These calculations are made at the RMA line level, for lines with a status of Open.

• Amount to be Returned: Quantity to Return * Unit Credit - Restock Fee amount
• Amount Not Returned: (Quantity to Return - Quantity Received) / Quantity to Return * Amount to be Returned