Viewing Dunning Histories
Perform these steps to view details regarding previously sent dunning letters:
- Open the Dunning Histories form.
- Ensure that Filter in Place mode is enabled.
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Specify this information as desired:
- Group
- Choose from any dunning group that was defined on the Dunning Groups form.
- Stage
- This number represents the version of the dunning letter sent. If you are not using multiple stages of dunning letters, only stage 1 can be selected.
- Date
- This field represents the date the dunning letter was sent.
- Reference Number
- This number represents a specific customer number.
- Disable Filter in Place mode to view the records that correspond to your filter specifications.