Posted Balance

The customer's posted balance displays. It is updated during invoice payment and finance charge posting from Accounts Receivable.

This amount reflects the sum of only the customer's open items.

Note: If you use an external financial system to handle Accounts Receivable (the Use External A/R System field is selected on the External Financial Interface Parameters form), then SyteLine cannot calculate customer posted balances, because all of the necessary data is not stored within SyteLine. In that case, SyteLine uses the posted balance information that is returned from the external financial system.