Creating Open Payments for a Customer

To enter a payment that is applied to the customer's total account balance, use the following procedure. This type of payment is the only payment type required for balance forward customers. For open item customers, these open credits need to be reapplied against invoices or finance charges at a future time.

On the A/R Payments form, select Actions > New.
Enter the appropriate information in the following fields:
- Customer: Select the number of the customer the payment is for.
- Type: This field displays the customer's default payment method, but you can select a different method.
- Number: Enter the check or draft number of the payment.
- Receipt Date: Enter the date you received the payment, or accept the default, which is today's date.
- Payment Due Date: (Available only if the payment type is Draft.) Enter the date the draft is due.
- G/L Reference: Enter a description to appear in the distribution journal for this transaction, or accept the default, which is ARP, followed by the check or draft number.
- Description: Enter a description to appear in the distribution journal for this transaction, or accept the default description.
- Bank Code: The customer's default bank code displays, but you can select a different code of the bank into which the payment will be deposited.
- Customer Amount: Enter the amount of the payment.
Select Actions > Save.
To distribute the payment, using the A/R Payment Distributions form, click Distributions.
Under the General tab, in the Type field, select Open Credit.
In the Order field, enter the number of the sales order to which the payment is to be applied.
In the Dist Amount field, enter the amount to apply against the customer's sales order or the amount to post as an open payment.
In the Disc/Credit 1 and Allowance/Credit 2 fields, enter the discount and allowance, if applicable.
Select Actions > Save.