Sending Dunning Letters

Use these steps to print the Dunning Report:

  1. Open the Dunning Report form.
  2. In the header, specify this information:
    Site Group
    Specify the site group to include in this report.
    Dunning Group
    Specify the dunning group to include in this report.
    Cutoff Date
    Specify the last day to include in the report.
    Increment Date
    Select this field to cause the system to automatically increment date ranges and re-run the report based on the frequency set on the Background Queue form.
    Use Profile
    Select this field to use customer document profiles, if they exist, to print the report in the customer's language.
  3. In the Dunning Stage fields, specify a range of stages to include in the report.
  4. In the Customer fields, specify a range of customers to include in the report.
  5. Click Preview to test the report results.
  6. When you are satisfied with the results, click Print to process the report.
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