RMA (Number)

On the RMAs form the RMA number is a unique identifier generated by the system for each authorization created. The system generates identifiers in numerical order, beginning each with a prefix if one has been specified on the RMA Parameters form.

The RMA number and line fields on the Customer Order Lines form are populated only if you generated a new customer order for a replacement item. See Generating Replacement Orders for more information.

On the RMA Return Transaction form, select the RMA.