Restocking Fee %

On the RMA Parameters form, enter the default percentage charged to customers to defray costs associated with replacing returned items in inventory.

On the RMA Line Items form, the default restocking fee percentage from the RMA Parameters form displays. The percentage is used to calculate the fee based on the number of units returned and the unit credit. You can overwrite the default percent on each line. You can also overwrite the calculated amount with a set amount, which automatically recalculates the percentage.