Order Prefix

On the Order Entry Parameters form, specify the default prefix to be used for customer order numbers in SyteLine.

EXAMPLE: If you enter CO in the above Order Prefix field, the default customer order numbers used in this site will be CO00000001, CO00000002, CO00000003, and so forth. If you do not enter a value in the Order Prefix field, the default customer order numbers used in this site will be 1, 2, 3, and so forth.

A prefix can consist of numeric and non-numeric (letters and symbols) characters. However, the prefix should end with an alphabetic character to ensure that the system increments order numbers correctly.

When you reach the 10-character limit, the system displays a warning message. You need to start a new prefix sequence. Using the above CO example, when you reach CO99999999, you need to begin a new customer order prefix.

On the Portal Parameters form, you can specify a different default prefix to be used for orders entered in Customer Portal, so you can distinguish them from orders added in SyteLine. If you leave this field blank, the SyteLine order number prefix is used by default. We recommend that you enter a prefix here, and it is needed only in the portal primary site.