Balance Method

Select the accounting method to use in computing the customer's balance:

  • Open Item: Open item customers are customers whose payments are applied to a particular invoice or finance charge. A valid invoice number is required, in order to identify the invoice to which payment should be applied for open item customers. Open item customers retain all Invoice and Payment transaction detail until the Invoices are completely paid and compressed.
  • Balance Forward: Balance forward customers are customers whose payments apply to the entire account balance, as opposed to a particular invoice or finance charge. You do not need to enter a valid invoice or finance charge during payment processing.