Processing Rentals with Point of Sale

Note: This topic applies only for licensed users of Service.

If your company uses service contracts to rent out equipment, use these steps to check out and check in rental equipment, and to collect the appropriate rental amount from the renter.

Depending on your company's requirements and the customer's needs, payment can be made when the equipment is checked out, when the equipment is checked in, and/or on a recurring basis for long-term rentals.

The general steps for handling contract rentals are listed here:

On the Contracts form, set up a contract with the appropriate items to be rented and the billing terms.
Click Contract Agreement to print out the rental agreement.
(Optional) Click Checkout/Checkin to open the Contract Checkout/Checkin form to collect an initial payment.
When the rental equipment is returned, click Checkout/Checkin again to do the following:
- Bill the customer for the remaining balance, or provide a refund if the customer was charged an initial payment and is returning the equipment early.
- Close the applicable contract lines. This prevents future billings if the contract is recurring.