Processing Vendor Returns

Use the Vendor Returns form to view outstanding RMA items and to process returns.

Follow these steps to return a line or batch:

  1. On the Vendor Returns form, select the vendor from the RMA Item Dispositions form.
  2. To return a line, click on the grid line with RMA in the Reference field and your RMA number in the Ref Num field. To return a batch, select all the lines that you want to return.
  3. Click Return Line or Return Batch. A message is displayed stating that the vendor return will be performed. Click OK.
  4. After return shipping, the line is removed from the grid.
  5. Close the form.

When you click Reverse Mode on the Vendor Returns form, the Return Line and Return Batch buttons change. The Return Line button becomes the Reverse Line button. The Return Batch button becomes the Reverse Batch button. Use these buttons to reverse the vendor returns that have been completed. Click Return Mode to changes the buttons back to their original names and functions.

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