Alert Order Was Put on Credit Hold - Workflow Event Handler
Use this event handler to automatically notify mobile users when an order goes on credit hold. To receive this alert, users must be subscribed to the CustomerOrderCreditHoldAlert publication. The notification will be an external email and a message sent to the SyteLine Inbox form.
This is the text of the notification that is sent:
To: sluser
Subject: Customer Order Credit Hold Alert
Body: Order CoNum for customer CustName was put on credit hold.
Variable Information
| Variable | Description |
|---|---|
| sluser | The mobile user who subscribes to this alert. The user's primary email address (from the Users form) is used. |
| CoNum | The number of the customer order that was put on credit hold. |
| CustName | The name of the customer whose order was put on credit hold. |
Associated Event and IDO
The event IdoOnItemUpdate for the SLCos IDO triggers this notification. The event fires when the credit hold value changes to 1.