Alert When a Customer Is Placed on Credit Hold
Use this event handler to automatically notify SyteLine mobile users when any customer is placed on credit hold. To receive this notification, users must be subscribed to the CustomerCreditHoldAlert publication. The notification will be an external email and a message sent to the SyteLine Inbox form.
This is the text of the notification that is sent:
To: sluser
Subject: Customer Credit Hold Alert
Body: CustName company was put on credit hold.
Variable Information
| Variable | Description |
|---|---|
| sluser | The user who subscribes to this alert. The user's primary email address (from the Users form) is used. |
| CustName | The name of the customer who was put on credit hold. |
Associated Event and IDO
The event IdoOnItemUpdate for the SLCustomers IDO triggers this notification. The event fires when the credit hold value changes to 1.