Notify Portal RMA Rejected - Workflow Event Handler

Use this event handler to notify a portal user that an RMA request was rejected. The notification is sent to the user's portal Inbox page. If the user has chosen to receive e-mails for Confirmations, the notification is also sent as an external email.

Notification Text


To: portaluser
From: originator
Subject: Request for RMA Rejected
Body: Your RMA request, entered on date, has been rejected.

Variable Information


Variable	Description
`portaluser`	For notifications on the portal Inbox page, no To field is displayed. If an external email is sent, this is the portal user's email address specified on the SyteLine Users form.
`originator`	For notifications sent to the portal Inbox page, no From field is displayed. If an external email is sent to the portal user, the From field usually contains either: The email address associated with the SyteLine user who performed the action that generated the message. The email address for the SMTP User Name associated with the intranet entered on the Sites/Entities form for the site.
`date`	This is the date on which the portal user requested the RMA.

Associated Event and IDO

The IdoOnItemUpdate event for the SLRmas IDO triggers this notification when the status is changed to Stopped.