Navigating the Concept Forms

The Concept Business Solution form can be navigated by selecting the module names, or by selecting the icons.

  1. Open the Concept Business Solution form.
  2. Select a module name to open the process overview form associated with that module. For example, select Customer Service to open the Overview Customer Service form.
  3. Select an icon next to a module name to display additional links related to that module.
  4. Select the Related Links and Overview icons to display lists of supplementary forms.