TaskMan does not start

This topic describes what to do when TaskMan does not start.

Symptoms

Note: This topic applies to only on-premises environments.

The Infor Framework TaskMan service is not starting, and you see this message in the Application Event log: 

No database definitions defined. TaskMan must be configured before starting
the service.

Possible solutions

  • Run the Server Service Configuration utility and verify that the correct application databases are configured for TaskMan.
  • TaskMan for SyteLine might be running under a user ID that does not have privileges to access the registry. Try restarting the service to run as a local system account. If it starts, then the problem is with the user ID.

  • In Windows, restart Infor Framework TaskMan as an active service.