Changes to Intranets form settings are ignored

This topic describes what to do when changes to the Intranets form are ignored.

Symptoms

Note: This topic applies to only on-premises environments.

Changes are made on the Intranets form, but those changes are not reflected in tasks that subsequently run that should be using those changed values.

Possible solutions

When the TaskMan service starts, it caches information from the Intranets table. If you then change a setting on the Intranets form, TaskMan does not see this change. Instead, it continues to use the cached setting for the following fields:

  • Polling Interval
  • Connection Query Timeout
  • Process Timeout
  • Maximum Concurrent Tasks

For this reason, after changing one of these settings on the Intranets form, you must stop and restart the Infor Framework TaskMan service so the change can take effect.