Alert Vendor Portal Users of New Interaction - Workflow Event Handler

Use this event handler to automatically notify Vendor Portal users when a new interaction is added on the SyteLine Vendor Interactions form.

To receive this notification, Vendor Portal users must be subscribed to the VPCustomerInteractionAlert publication. The notification can be an external email and/or a message sent to the Vendor Portal Inbox page.

Notification Text


To: portaluser
From: sluser
Subject: Customer Interaction Text Entered
Body: Customer parms.company entered text for interaction interactionIdinteractiontext. 
Do not reply to this message via email.  Please use the Vendor Portal Interactions page to reply.		

Variable Information

Variable Description
portaluser The Vendor Portal user who subscribes to this alert.
sluser The SyteLine user who enters the interaction text. The user's primary email address (from the Users form) is used.
parms.company The customer company name.
interactionId The interaction ID assigned to the interaction on the SyteLine Vendor Interactions form.
interactiontext The interaction text entered by the customer for this interaction.

Associated Event and IDO

The event IdoOnItemInsert for the SLInteractionDetails IDO triggers this notification.