Notify Portal SRO Misc Trans Created - Workflow Event Handler
Use this event handler to notify an SyteLine customer service representative that a service request order (SRO) miscellaneous transaction was submitted by a Reseller Portal user. The event handler also sends a confirmation to the portal user.
To receive this notification, SyteLine users must be subscribed to the PortalSROMiscTransactionAlert publication. The notification can be an external email and a message sent to the SyteLine Inbox form.
Notification Text
This is the text of the notification that is sent to the SyteLine user:
To: sluser
Subject: Portal - New SRO Miscellaneous Transaction Notification
Body: SRO Miscellaneous Transaction was entered on the Portal by User portaluser for SRO SROnum
, Line SROline, Operation SROoperation, Miscellaneous Code MiscCode, Quantity Quantity
and Amount Amount.
This is the text of the notification sent to the portal user:
To: portaluser
Subject: Request for SRO Miscellaneous Transaction Received
Body: We received your request to create SRO Miscellaneous Transaction for SRO SROnum
, Line SROline, Operation SROoperation, Miscellaneous Code MiscCode, Quantity Quantity
and Amount Amount.
Variable Information
| Variable | Description |
|---|---|
| sluser | The SyteLine user who subscribes to this alert. The user's primary email address (from the Users form) is used. |
| portaluser | The Reseller Portal user who enters the transaction. |
| SROnum | The SRO number for which the portal user has submitted the transaction. |
| SROline | The SRO line for which the portal user has submitted the transaction. |
| SROoperation | The SRO operation for which the portal user has submitted the transaction. |
| MiscCode | The code used to represent the type of work that is being recorded. |
| Quantity | The quantity of units/items to be used on the transaction. |
| Amount | The unit cost of the units/items issued to the transaction. |
Technical Details
The event IdoPostInvoke for the FSSROMisc IDO triggers this notification.