Verifying the IDM connection in the ERP

  1. Open the SyteLine app.
  2. Select Form > Open and open the External App Parameters form. The connection information should already be entered by the Infor Cloud team.
    external_app_parameters.png
  3. Click Verify. A green check mark is displayed next to the button if the connection was successful.
    verify_checkmark.png

    If the connection was not successful, a red X is displayed. If the Is Active field is not selected, select it and click Verify again. If it still fails, log a support incident with Infor.