Appointment Detail - Service

Use this form to view information about an appointment. This form is the primary mobile form to use when working on-site.

This information is displayed in the Appointment section:

  • Reference number (the incident number, service order number or miscellaneous reference associated with the appointment)
  • Appointment start date, time, and duration
  • Appointment description
  • Reference description

This information is displayed in the Contact section, if applicable:

  • Customer name
  • Contact name and phone number
  • Address of the appointment

This information is displayed in the Unit Detail section, if applicable:

  • Serial number
  • Item number
  • Unit description

    If the reference of the appointment is linked to a service order that contains multiple lines, an icon is displayed in this section, which allows you to switch between the different units. See the Browse Units - Service form for more details.

The Appointment Notes section lists any notes associated with the appointment.