Entering Customer Payments

To enter and process payments from customers, use the A/R Payments form. On this form, enter payments for invoiced amounts, finance charges, and other amounts your customers owe you.

Note:  You can enter and post non-customer payments to the General Ledger as non-A/R cash.

To create a payment, on the A/R Payments form:

  1. Select Actions > New.
  2. Enter the appropriate information in the following fields:
    • Customer: Select the customer ID of the customer the payment is for.
    • Type: This field displays the customer's default payment method, but you can select a different method.
    • Number: Enter the check or draft number of the payment.
    • Receipt Date: Enter the date you received the payment, or accept the default, which is today's date.
    • Payment Due Date: (Available only if the payment type is Draft.) Enter the date the draft is due.
    • Deposit Date: Enter the date you deposited the check. This field is available for entering post-dated checks. It is enabled only if the payment type is Check, and no credit memo is associated with the payment. Enter the date on the customer's check.
    • G/L Reference: Enter a reference ID to appear in the distribution journal for this transaction, or accept the default, which is ARP followed by the check or draft number.
    • Description: Enter a description to appear in the distribution journal for this transaction, or accept the default description.
    • Bank Code: This field displays the customer's default bank code, but you can select a different code for the bank into which the payment will be deposited.
    • Customer Amount: Enter the amount of the payment.
  3. Select Actions > Save.

You can then distribute and post the payment.