Finding and Reversing the Original Point of Sale Order
To reverse a Point of Sale order, perform these steps:
- In the Point of Sale Entry form, click to open the POS Reverse Lookup Option form.
- Based on the information provided by the customer, search by the Customer ID, POS order number, or serial number.
- Click . The search results are displayed.
- Select the appropriate entry and click .
A new POS entry number is created for the return transaction.