Advanced Workspaces
Value+ Advanced Workspaces provide a central location where you can view information and
take action based on your role and day-to-day tasks.
These advanced workspaces are available for your CloudSuite:
| Solution | Description |
|---|---|
| Buyer Advanced workspace | Optimizes sourcing and inventory by balancing distributor investments with service levels. Manages vendor relationships, monitors transactions, and uses AI vendor scores to assess performance. Offers exception-based tools to streamline supply chain operations. |
| AR Credit Manager Advanced Workspace | Ensures steady cash inflow by managing receivables, monitoring credit, and issuing reminders. Handles invoicing and risk mitigation using AI-driven customer scores. Supports financial planning with tools for automated dunning, reporting, and streamlined payments. |
| Customer Service Representative Advanced Workspace | Delivers frontline customer support to ensure high satisfaction. Resolves service-impacting issues, collaborates with customers, and follows up on sales opportunities. Uses AI to identify orders at risk. Provides exception-based tools in the CSR workspace to proactively manage service and drive revenue. |