Overview
The GenAI Assistant is a conversational interface powered by a Large Language Model (LLM). This enables users to interact using natural language to retrieve enterprise data and perform specific tasks. The GenAI Assistant is a key component of Infor GenAI within Infor OS Portal.
The Infor CloudSuite Distribution (CSD) agents bring CSD data and tasks into the GenAI Assistant, enabling users to work through a conversational interface rather than navigating CSD inquiry and maintenance screens. The agents support these four business areas:
- Customer agents help you review account balances, credit limits, credit scores, invoice and payment history, orders on credit hold, and sales order details. Customer agents also support updating a sell type of customer.
- Product agents help you check item availability, inventory balances, pricing, sales and usage history, product-related orders, purchase orders, and transfers.
- Vendor agents help you view vendor overviews, financial information, scorecards, transaction history, purchase history, pricing and contracts, and purchase order details.
- Cross-domain agents help you search master data and create quotations from start to finish.
With these agents, you can get required information and complete routine tasks quickly through interactions in natural language.