Entering a return

1. In online or offline mode, tap Return on the Home screen.
2. Specify the information on the Initialize screen, and then tap Continue. Optionally, tap Notes to add a note to the issue.
3. Specify the product.
4. Specify the quantity to return.
5. If the product is a serial-controlled product:
   1. Tap Serials.
   2. Tap New to specify serial number information.
6. If the product is a lot-controlled product:
   1. Tap Lots.
   2. Tap New to specify lot number information.
7. Tap Add to add the product to the return.
8. Tap Submit or Save Draft.