Filling back orders
When you receive standard stock products that were back ordered, the back order is automatically filled and shipped. You must manually fill back orders with these products:
- Serial-controlled products
- Lot-controlled products
- Nonstock products
After a back order is manually filled, it is automatically shipped.
If you receive partial quantity, then another back order is created for the remaining quantity after the received quantity is filled and shipped.
You can select the Override Ship Complete
check box in the Header Information pane to override the
disposition and ship the available quantity.
Note:
- The Override Ship Complete check box is displayed only if the Back Order Ship Complete check box is selected for the warehouse on the Warehouse Description Setup screen, in Distribution SX.e.
- If the Override Ship Complete check box is selected for a back order, the ship complete disposition is cleared for the subsequent back orders.