Form functionality differences
The Distribution SX.e version of the Service Management forms differ from standard Distribution SX.e screen functionality in these ways:
- Main screen
           
- The most recently used (MRU) and autocomplete features are not available for lookups.
 - The lookup icon for lookup fields in Search sections is located to the right of the field instead of inside the field.
 - If you navigate to a details screen using a record from the Recently Visited section and then return to main screen, the grid is loaded with the corresponding single record.
 - Advanced search is not available.
 
 - Detail screen
           
When you open a record that is included in the grid, you access the detail screen in edit mode. Only the and buttons are available in the toolbar on the detail screen.
 - Grid
           
- To open a record that is included in the grid, a hyperlink is provided in the primary key column. If the grid does not include a primary key column, then the first column in the grid includes a Select hyperlink to open the record.
 - A check box to open the record in a read-only mode is not provided. Because you open a record in edit mode, the button is not included in the grid toolbar.
 - A selected row is dark gray. Multiple row selection is not permitted.