Advanced Workspaces
Value+ Advanced Workspaces provide a central location where you can view information and take action based on your role and day-to-day tasks.
These advanced workspaces are available for your CloudSuite:
| Solutions | Description |
|---|---|
| Buyer Advanced workspace | Optimizes sourcing and inventory by balancing distributor investments with service levels. Manages vendor relationships, monitors transactions, and uses AI vendor scores to assess performance. Offers exception-based tools to streamline supply chain operations. |
| AR Credit Manager Advanced Workspace | Ensures steady cash inflow by managing receivables, monitoring credit, and issuing reminders. Handles invoicing and risk mitigation using AI-driven customer scores. Supports financial planning with tools for automated dunning, reporting, and streamlined payments. |
| Customer Service Representative Advanced Workspace | Delivers frontline customer support to ensure high satisfaction. Resolves service-impacting issues, collaborates with customers, and follows up on sales opportunities. Uses AI to identify orders at risk. Provides exception-based tools in the CSR workspace to proactively manage service and drive revenue. |
| AP Invoice Processing Advanced Workspace | Monitors real-time trade and expense data to manage vendor invoice processing. Track invoice activities and address processing gaps. Uses the Exceptions panel to identify and resolve issues such as automation errors and transmission failures. Improves accounts payable efficiency by using tools that streamline invoice workflows, accelerate issue resolution, and reduce payment delays. |