Issue workflows

The workflow that you use to process issues depends on the location of the Storeroom-managed warehouse. The auto-ship workflow is typically used when the Storeroom warehouse is located at your customer’s facility. The maintenance workflow is typically used when your customer's Storeroom warehouse is located at your facility.

The workflow is determined per warehouse, based on the Auto Ship Storeroom Issues option on Product Warehouse Description Setup records. By default, the option is selected to enable the auto-ship workflow. To use the maintenance workflow, clear the Auto Ship Storeroom Issues option.