Dropping regular orders

Select TWL Outbound > Order Management > Order Drop Manager.

Click Advanced Search.

Specify this information, and then click Search:

Warehouse

Specify the TWL warehouse.

If emergency orders exist, this message is displayed: Confirmation - There are emergency orders. would you like to view them now?. Click No.

Order Status

Select Open.

Assigned

Clear this option.

Not Assigned

Select this option.

Order Type

Select Regular.

In the grid, if an order has comments, click Comments in the grid toolbar to view comments.

Select one or more qualifying orders, and click Drop. Drop is enabled if all orders selected are unassigned.

Select the Enable Voice Interface Assignment on Drop checkbox on the Drop window to enable the order drop function in the selected warehouse and warehouse zones with the voice picking function enabled.

Note: The Enable Voice Interface Assignment on Drop checkbox is displayed when the Activated checkbox is set to checked on the SA Administrator Options - Integrations - Voice Interface Options screen.

In Select Printer, specify a printer, and click Next.

The Select Printer page is prompted based on parameter 2025, Pick Ticket/Label Print, and 0025, Pick Ticket/Label Program, settings. If these parameters are enabled, the page is not displayed in the workflow. After you select the printer, you are not asked to select a printer during subsequent drops in the same Order Drop Manager session.

In Drop Summary, optionally select the wave and click Assign Employees in the toolbar.

In Assign Employees, select one or more employees, and click Submit.

In Drop Summary, review the order.

At the end of the drop, you can review what is dropped in the tabs. A tab is displayed only if relevant data for that tab exists.

Waves: Waves dropped and the number of orders tried.
Order Attempted: Order where the drop was attempted, including whether the drop attempt was successful or not and why not. You can click the order hyperlink to TWL Outbound-Order Management-Order Inquiry for more detail.
Orders Not Attempted: Orders that are not attempted. For example, if the order is In-Use, no attempt is made.

When you are done reviewing orders, click OK.