Manage invoices on dispute

When you click this option, the Invoices on Disputes window is displayed wherein you can search invoices based on a customer, invoice number, and a type. Possible options in the Type field are Invoice and Service charge, with Invoice as the default value.

You can perform these actions in the Invoices grid:

• Filter the data in the grid using the search field.
• Click the document icon to view the invoice in a new tab.
• Click Activities to view the activity history and create a new activity for the selected invoice.
• Click an invoice number to access the Customer Maintain Transaction Entry screen in the CSD application.
• Use the Show filter row option to view and hide row filters.
• Use the Clear filter option to remove the filters.
• Use the Export to Excel option to export the entire list of invoices to an Excel sheet.