Completing a return

To complete the return, include the OE RM in a Sales Entry Processing Invoice Processing Report to adjust sales and inventory accounts, and credit the customer for inventory. The returned product is not available for issue until the OE RM is invoiced in Distribution SX.e.

If Auto Invoice Return Orders in Product Warehouse Description Setup-Storeroom is selected, return orders are automatically invoiced. The inventory is then immediately available for re-issue.

If you created a PO RM, you must receive the PO RM in Storeroom Receipts to complete the vendor return.

See Completing a purchase order return.