Completing a purchase order return

You must receive a purchase order return (PO RM) to complete the vendor return and remove the product from distributor Unavailable inventory. If the PO RM contains serial- or lot-controlled products, you must specify the control numbers that were identified earlier in the return process. If you are returning products that were issued, specify the control numbers from the sales order return (OE RM). If you are returning inventory products, specify the controls numbers of the products that you manually moved to unavailable inventory.
  1. Select Receipts > PO Receipt
  2. Search for the PO RM, and then click the drill down icon to open it.
  3. Click Receive as Complete.

    The Received Qty field is updated and the Complete option is selected.

  4. If a line on the PO RM contains a serial- or lot-controlled product, then assign control numbers.
    1. Select the line.
    2. Click Lots or Serials.
    3. Specify control numbers, and then click Add.
    4. Click OK after you entered the expected amount.
  5. Click Submit.