Manually filling backorders

  1. In Storeroom, select Issues & Returns > Back Order.
  2. Find the back order that you received stock against, and then click the drilldown icon to open the back order.
    Note: If the Products Ready to Ship column is displayed, the Products Ready to Ship option is selected for back orders that contain products that were received and are now available for shipment.
  3. If required, change the amount in the Issued field to update the back order with the received quantity. If the received amount is less than the original issued quantity, the back order remains active. To cancel the back order, select the Cancel Back Order option.
    Note: The Cancel Purchase option to cancel purchase orders is not currently functional.
  4. If the product is a serial-controlled product, assign control numbers.
    1. Click Serials.
    2. Select or specify serial numbers for each product.

      If serial numbers are assigned during receiving, accept the serial numbers listed, if displayed, or select different serial numbers. Delete the serial numbers that you do not want to use. If serial numbers are assigned at sale, specify a serial number for each product.

    3. Click Accept after you entered the expected amount.
  5. If the product is a lot-controlled product, assign control numbers.
    1. Click Lots.
    2. Select or specify lot numbers for each product.

      If displayed, accept the lot numbers and the quantity listed, or specify different lot numbers and quantities. Delete the lot numbers that you do not want to use. Optionally, specify the bin location, unavailable quantity, and open date.

    3. Click Accept after you entered the expected amount.
  6. To view the pick ticket, click Show Pick Ticket.

    To print the pick ticket, click Print Pick Ticket. The pick ticket is printed on a printer that is available through your web browser. Click Cancel to exit the pick ticket view.

  7. After you are done filling the back-ordered lines, click Submit to ship the order.