Creating recovery orders
- In Distribution SX.e, select Product > Inquiry > Storeroom Recovery.
- Specify the customer and, optionally, a ship to.
- In the Recovery Date field, specify a date by which the products should qualify for recovery billing. Any products with a Last Receipt Date before this date are listed.
- Click Search.
- Review each product to determine if it qualifies for recovery.
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To recover all products, select all and click Create Orders.
To recover a specific product, use the filter to display and select the appropriate product in the grid, and then click Create Orders.
- Record the orders that are listed in the Quote Orders List.
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Convert the quote order to a stock order.
See information about quote order conversion in the online documentation.
- Perform invoice processing.