Adjusting exception receipts

Exception receipts for intra-company warehouse transfers are adjusted in Transfer Exception Receipts Entry. When you access a warehouse transfer, a journal opens. After you adjust the line items on the transfer, the journal automatically closes, regardless of the setting on your SA Operator Setup-Controls record.

Inter-company transfers cannot be processed in Transfer Exception Receipts Entry. They must be adjusted manually.

  1. Run a Transfer Exception Report.
  2. Select Transfer > Entry > Exception Receipt.
  3. Conduct a search to locate the transfer to adjust, and then open the transfer.
  4. If a journal opens, click OK.
  5. Select the line to adjust, and then select one of these options:
    • Select Adjust On Hand when the missing quantity is located in the shipping warehouse. The shipping warehouse’s quantity on hand is increased and the in-transit quantity is decreased by the difference between the shipped and received quantity.
    • Select Adjust Unavailable Inventory when the merchandise is damaged, defective, or otherwise unavailable for sale. The shipping warehouse’s quantity unavailable is increased by the difference between the shipped and received quantity.
    • Select Adjust Stock Inventory when the missing inventory is not found in either warehouse. A journal adjustment is made for the missing quantity.
    • Select Adjust Ship From (Negative Difference) when the received quantity is greater than the shipped quantity. The quantity in the shipping warehouse is decreased by the difference between the shipped and received quantity. You must also manually process a back ordered transfer for this type of adjustment.
    Note: For serial-controlled products, you are required to allocate serial numbers for all adjustments except stock inventory adjustments.
  6. The transfer is moved to Stage 6 (Received).